Privacy Policy

Effective Date: September 4, 2025

FitnessCoachJade.com (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA).

1. Information We Collect

We may collect the following personal information:

• Contact Information: Name, email address, phone number
• Health & Intake Information: Fitness goals, injury history, medical limitations, availability, and preferred training frequency
• Booking Information: Appointment details (via online scheduling platforms such as Calendly)
• Payment Information: Payments are processed securely through third-party payment processors (e.g., Stripe). We do not store full credit card details.
• Website Usage Data: Cookies, analytics tools (such as Google Analytics), and advertising tools where applicable
• Communications: Emails, messages, and form submissions

2. How We Use Your Information

We use your information to:

• Provide personal fitness coaching services
• Develop customized training programs
• Schedule sessions and send confirmations or reminders
• Process payments and issue receipts
• Communicate service updates
• Improve website performance and client experience
• Send occasional updates or offers (only with your consent; you may unsubscribe at any time)

3. Consent

By providing your personal information, you consent to its collection and use for the purposes described in this policy.

You may withdraw consent at any time by contacting us. Please note that withdrawing consent may limit our ability to provide services.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers that help operate our business, including:

• Payment processors (e.g., Stripe)
• Online scheduling platforms
• Email service providers
• Website hosting and security providers
• Analytics and advertising platforms (if used)

Some service providers may process data outside of Canada. We take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.

5. Data Retention

We retain personal information only as long as necessary to provide coaching services and meet legal, tax, or administrative requirements. Information is securely deleted or anonymized when no longer required.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your information, no method of transmission over the internet is completely secure.

7. Your Rights

Under Alberta and Canadian privacy laws, you have the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Withdraw consent where applicable
• File a complaint with the Office of the Information and Privacy Commissioner of Alberta

To exercise your rights, please contact us using the details below.

8. Cookies & Analytics

FitnessCoachJade.com may use cookies and similar technologies to:

• Enable essential website functions
• Analyze website traffic
• Improve user experience
• Measure advertising performance (if applicable)

You can manage cookie preferences in your browser settings.

9. Educational Purpose & Not Medical Advice

The training programs, nutrition guidance, and all content shared on FitnessCoachJade.com are created by trained and certified fitness professionals and are designed to support and educate you on your fitness journey.

While everything provided is based on professional experience and industry knowledge, it is intended for educational purposes only. It is not medical advice and should not be used as a substitute for guidance from a licensed physician or qualified healthcare professional.

Your health and safety are important. Please consult with your healthcare provider before starting any exercise or nutrition program, especially if you have existing medical conditions, injuries, or other health concerns. By choosing to participate in any program or use information from this website, you acknowledge that you do so at your own discretion and responsibility.

10. Adults Only

Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18.

11. Updates to This Policy

We may update this Privacy Policy periodically. The “Effective Date” reflects the most recent version. Any material changes will be posted on this page.

12. Contact Information

If you have questions about this Privacy Policy or wish to access or update your personal information, please contact:

Email: fitnesscoachjade@gmail.com
Website: https://fitnesscoachjade.com

This Privacy Policy is provided for general informational purposes and does not constitute legal advice. You may wish to consult a legal professional to ensure full compliance with your specific business practices.